Issue with Jio Voucher Redeem | Customer Care

Jio Voucher Redeem Not Working | Customer Care

If Jio voucher redeem not working Issue you can try below steps to reedem.Voucher will only work on myjio app. If still you are facing issue with voucher, you can contact jio customer care at

Interested in Jio? Talk to us on: 1860-893-3333

For recharge plans, data balance, validity, recharge confirmation and offers: 1991

For Queries: 199

For Complaints: 198

From Other numbers:  1800-889-9999

Condition for voucher:

  • Cash back will only be applicable for Rs. 399 or above recharges/vouchers purchased during offer period
  • If a customer does a recharge of 149 then 50 Rs voucher cannot be redeemed for that transaction.
  • 50 cashback voucher cannot be redeemed while recharging using own account balance.
  • cash back vouchers are non-transferable.
  • All vouchers will have validity period

Steps to redeem voucher:

You can redeem Jio vouchers of rs 50 for prepaid recharges of any Jio number using myJio app.

Following are the steps to redeem:

  • Open jio app. Go to your vouchers
  • Select the recharge menu. Select the plan you want to recharge. After selecting you will be directed to a payment page.
  • In the Payment page you will see that your net amount of the plan will been reduced by 50 Rs -1 voucher
  • You can continue to for payment