How to Reactivate your Deactivated Jio Number

As per TRAI regulations w.e.f 22nd March ’13, Services to any Prepaid Mobile connection will be deactivated for subscribers with less than Rs.20 balance and if there is no usage i.e. without any usage (incoming or outgoing voice/video calls, Outgoing SMS, Mobile Internet / Data usage, VAS usage or purchases with balance) for 90 days.

Prepaid Mobile connections can be reactivated within grace period of 15 days from the date of deactivation, by making payment of Rs.20.

If your Jio Mobile is de-activated and it can be re-activated within 15 days.

Try to request re-activation via Jio customer care
Visit nearest Jio store and submit reactivation request
Provide Address and Photo Id proofs
You may receive a confirmation call and then your number will be re-activated