Activate Jio International Roaming service after reaching another country
Activate Jio International Roaming service after reaching another country
If you are activating IR service for the First time and would like to enjoy seamless IR service across all 170 countries, then it is required that you purchase IR pack being registered to Jio network in India for 4hrs after purchasing the pack. Your phone will stop receiving signals once activation process begins, phone will have to be restarted for your request to be processed.
However if you want to use IR service only in the below listed 46 countries, you can buy the IR pack even when you are in international location. After the pack purchase, your phone will stop receiving signals once activation process begins. Your phone will have to be restarted for your IR settings to be processed.
The list of 46 countries and partner network is provided in below table:
| List of 46 Countries and Partner Network | |
| Country | Partner Name |
| Afghanistan | Afghanistan Wireless |
| Australia | Telstra |
| Austria | ONE |
| Belgium | BASE |
| Benin | GLO Mobile |
| Bermuda | DIGITAL |
| Brazil | Vivo Brasil |
| Canada | Bell Mobility |
| Canada | Telus |
| Congo, Democratic Republic | Africell |
| Denmark | HI 3G |
| Egypt | MobiNil |
| France | FREE MOBILE |
| France | Bouygues Telecom |
| Ghana | Glo Mobile |
| Guyana | Guyana Telephone & Telegraph |
| Indonesia | INDOSAT |
| Indonesia | Hutchinson |
| Italy | TIM |
| Jersey | JT |
| Liechtenstein | Orange |
| Macau | C.T.M. |
| Malaysia | Digi |
| Maldives | Ooredoo Maldives |
| Mauritius | Cellplus Mobile |
| Mauritius | MTML Mauritius |
| Moldova, Republic of | Mold Telecom |
| Montenegro | Telenor |
| Myanmar | Telenor |
| Myanmar | Myanma Posts and Telecommunications |
| Netherlands | KPN |
| New Zealand | Telecom New Zealand |
| Nigeria | MTN |
| Nigeria | Etisalat |
| Nigeria | Glo Mobile |
| Oman, Sultanate of | Oman Telecom |
| Philippines | Smart Communications |
| Portugal | Optimus |
| Saudi Arabia | ZAIN |
| Serbia | Telenor |
| Sierra Leone | Africell |
| Singapore | MobileOne |
| Singapore | StarHub |
| South Africa | Telkom |
| Sri Lanka | Hutchison |
| Sri Lanka | Mobitel |
| Sweden | HI 3G |
| Switzerland | Orange |
| Thailand | True Move |
| Turkey | Turkcell |
| Uganda | Africel |
| United Arab Emirates | ETISALAT |
| United Kingdom | Hutchinson 3G UK |
| United States | AT&T |
| United States | Cincinnati Bell Wireless |
| Vietnam | Vietnam Mobile |
Post Pack Purchase ( Prepaid & Postpaid) /IR Activation (Postpaid) in the above mentioned countries, if you are unable to register to network then follow the below steps:
iPhone:
Step 1
- Go to Settings –> Carriers –> and select “Automatic”
- Go to Settings –> Mobile Data –> and select Data Roaming as “ON”
Step 2 : In case SIM does not register to network automatically, select the network manually from the handset settings menu
- Settings –> Carrier –> switch off automatic –> select available operator (refer to the list of operators in above table)
Step 3 : Incase SIM still does not register to network after following Step 1 & Step 2 then switch iPhone on International IMSI
- Home –> Settings –> Phone –> SIM Application –> International Roaming -> OFF
Android:
Step 1 : Ensure that in your mobile device, the ‘Preferred Network’ type is set to GSM/WCDMA/LTE
Step 2 : If Device does not register automatically then turn off ‘Automatic’ and select ‘Available network’
- Settings –>More->Mobile network-> Network Operators (refer to the list of operators in above table)
Step 3 :If still not registered then look for Jio4G/ STK available on Device Home screen select STK /Jio4G Menu
- Within STK / Jio4G select International Roaming and select “OFF”
- Wait for 5 minutes and device will register to network